Legal
Delete your account
You can delete your account and data yourself in the app, or ask us to do it by email.
In the app
Open Kompete → Profile → Settings → Account → Delete Account, re-enter your password or confirm with Google, and confirm. Deletion starts immediately.
Without the app
Email support@kompeterun.com from the address on your account with the subject "Kompete account deletion request". We will verify it is you and delete the account within 30 days.
Before you delete: cancel your subscription
Deleting your account does not cancel a Kompete Premium subscription. Cancel it first in Google Play (Subscriptions) or the App Store (Subscriptions) so you are not charged again. Without a Kompete account the Premium access you paid for can no longer be used.
What is deleted
- Your account and sign-in, profile, handle and invite codes.
- Your activities, routes, statistics, insights and training-load history.
- Run diagnostics (detailed GPS and sensor logs of your runs).
- Daily health summaries read from Health Connect or Apple Health.
- Your posts (including their photos, likes and comments), notifications, friend connections and friend requests.
What may be kept
- Reports you filed about other users or content, which we keep for moderation and safety records.
- Messages you sent in conversations with other people may remain visible to them, without a link to your profile.
- Payment and subscription records held by Google or Apple, and data we are legally required to keep (for example for tax), and encrypted backups until they expire in the normal cycle.
Help
Questions: support@kompeterun.com · Effective 11 October 2026